Create Support tickets and Feedback
Step 1: Define the commissionable products by clicking on the field ‘Can be Commissioned’ in the Product variants.
Step 2: Map your stages with the field ‘Related Status’.
Step 3: Once the Delivery Order has been validated, Commissioning will be created for each done quantity.
Step 4: Two commissions have been generated for two done quantities.
Step 5: Before the Confirmation of the commissioning, Assign a service engineer.
Step 6: On confirmation of the commissioning, A task (or) visit will be created. By clicking on the ‘Visits’ Button.
You can easily track the visit and you may also create multiple visits for a commissioning.
Step 7: A Generated Visit.
Step 8: On Completion of the Commissioning, A mail notification will be sent to the service engineer.
You cannnot create visits for a completed commissioning.
After Sales Commissioning
After Sales Commissioning module for Odoo 11. This module allows you to define service engineers to their commissions and generates visits for the respective commissions.